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Developing and maintaining loyalty should be priority number one for any brand or company. There are two types of loyalty that, when established, can help boost your ROI: brand loyalty and customer loyalty. To reap the rewards of both types of loyalty, though, we must first understand the difference between the two. Brand loyalty represents […]
General Data Protection Regulation (GDPR) is almost here, and concerns about how it will affect the supply of data used in marketing are palpable. The regulation will likely not impact all data in the same way, however. The amount of first-party data — that which companies collect themselves — may decrease as people exercise their […]
Content has never been more important, in healthcare or in any industry. Consumers are devouring more of it than ever, across more channels. That’s great news for marketers: as DemandMetric reports, content marketing costs 62% less than traditional marketing, and generates about three times as many leads. Most healthcare organizations are already adapting to this […]
The recent disruptive foray by Amazon, Berkshire Hathaway, and JPMorgan Chase into healthcare seemed to catch people by surprise. After its announcement, shares of CVS Health took a nosedive, along with those of other healthcare giants such as UnitedHealth Group and Anthem. While the particular combination of three companies involved (for now limiting themselves […]
In today’s healthcare market, growing patient volume is critical to success. In recent years, health systems have focused on what might be described as supply-side growth strategies. However, a number of variables, such as aggressive physician recruitment and aggressive M&A consolidations, are taking the wind out of the sails of this inward-facing, supply-side approach. It […]
For years, our only option for making an online search was through our fingertips. While most searches still occur that way (despite the frustration this can cause on smaller mobile screens), search is finally changing thanks to two added dimensions: Voice search Over 20% of searches conducted on Google are now done by voice. This […]
Despite the uptick in recent buzz, account-based marketing (ABM) is by no means a new strategy. However, the growth of digital marketing tools and tactics has led to more variety in how to market. When one thinks of ABM, the initial thought may be along the lines of simply scouting out new, major accounts and […]
You’ve seen it before: the sponsored content on Facebook and Instagram; the editorial on your favorite news site that plugs a certain product or company — often marked with a “sponsor content” tag up top; even all those nice BMWs in your favorite movie (strange how everyone seems to be driving one, right?). These are […]
If you haven’t heard of blockchain, you will. This bleeding- edge ledger is already being used to track transactions in cryptographically verified sequences (i.e., “blocks”) globally. The result is a rock solid data integrity and a definitive record of who owns what and when. The much-hyped cryptocurrency Bitcoin runs on blockchain, but the technology has […]
For marketers, Google is more than just a search engine. It’s a critical part of successful digital marketing. Research from Forrester indicates that 71% of buyers begin their purchase journeys with an online search. Clearly, marketers have a vested interest in featuring their solutions in search, where buyers are looking — and Google AdWords can help […]
