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Would you read a book that only told you things you already knew? If not, why would you offer your online audience dull content that merely repeats the same “insights” they’ve seen a thousand times before? If you’re looking to build your brand, and reach and retain new customers, you need to provide them with […]

Marketers, what are your favorite types of content? Whether you’re into white papers or video, the form your content takes will have a dramatic impact on how your audience processes and acts on its information. Today, we want to talk about three types of content that can truly benefit your targets with actionable, educational insights. […]

Content is meant to drive leads and demonstrate your abilities to address customers’ pain points, but to be effective, it must also avoid overt self-promotion. Great content offers value and engages leads, encouraging them to continue through the marketing funnel with the promise of gaining more knowledge along the way. Poor content simply tells those […]

Data-driven insights are key to creating content that converts. As the new marketing value chain reminds us, strategy enlightened by data insights creates predictable, effective marketing leading to sales, engagement and brand loyalty. Collecting marketing data is the first step in crafting content that addresses your audience’s needs. Analytics can help your marketing team identify […]

What makes online content a better choice for engaging your targets and addressing their needs than traditional advertising? The simple answer is that content holds value for both marketers and prospects. For marketers, online content allows for direct engagement with members of a target audience, encouraging them to share their contact information in exchange for […]

Content may be king when it comes to marketing, but there’s still confusion about what types of content are valuable, how to create effective content and how to share it with your target audience. Throughout August, we discussed the multitude of ways to improve your customer experience by developing targeted, data-driven strategies to meet the […]

Most companies operate something like this: Invent or develop something the market wants Give it a brand name Get it out there and sell it There is so much involved with 1) and 3) that 2) can just seem like a natural and straightforward bridge between the two.  You’ve got a great product, the engineers […]

According to Regalix’s “State of B2B Customer Experience 2014” survey, 81% of executives rank customer experience among the top priorities of their organizations. To help your organization learn from the best, we’re bringing you a few examples of B2B and healthcare brands that are leading the pack when it comes to making their customers happy. […]

For over 40 years, our client Zebra Technologies has provided innovative products and solutions to businesses around the world, from scannable wristbands that allow hospitals to better track patient data to interactive self-service kiosks for retailers. With so many disparate audiences to reach, Zebra needed to make each customer segment feel well-served by demonstrating an […]

A brand advocate is more than a loyal customer: they are a customer so loyal, they’ll go out of their way to tell their colleagues and friends about your product or service. Brand advocates are your best sales tool. They reach people your marketing may not, and they speak to their connections with a trusted […]